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Customer Reviews of Apex Pros Services

Shannon Fearer
Shannon Fearer
20:55 05 Feb 25
I highly recommend these guys and this company for your heating and cooling needs. They are reliable , explain everything, and very helpful. They said what they were going to do and did exactly what they said. Very please with their work and reliability . Blaine and Tyler are dependable and very reliable. Great job guys and thanks for our new furnace .
A S
A S
16:57 04 Feb 25
James Conway was great to work with. It's very informative as to what my options were and was friendly and professional throughout the service call.I was having some serious drainage issues that I could not solve. After he explained my options, he completed the job in a timely manner.I would highly recommend him!
Matt Katuscak (MK82)
Matt Katuscak (MK82)
17:32 29 Jan 25
We had to schedule a last minute appointment to unclog a drain from our kitchen sink. We booked online late at night and were able to get a morning appointment. The communication from the Apex team was great and our service tech John did a great job of explaining the issue, talking about options and then taking the time needed to complete the job. The cost was more than we expected but other than that we are happy with the service.
Anita Tracey
Anita Tracey
01:07 24 Jan 25
Eric was great! I knew when he was coming, he was on time, polite and professional. He fixed the frozen pipes and kept me informed throughout the process. I just started using Apex in the last 30 days and I highly recommend them! We will continue to use Apex in the future for our plumbing needs!Thank you Eric! 👍
John B Foust
John B Foust
18:26 23 Jan 25
Replaced old kitchen sink, faucet, and garbage grinder. Robert and Gerry were very friendly and very professional. They worked well together. Great job!!!
Michael Miranda
Michael Miranda
18:12 16 Jan 25
The service provided by Robert and his assistant/apprentice was great. They came in, assessed the situation and explained things in a clear manner. They were both very professional and courteous, and even gave me additional tips on how I can make the well shocking and flushing process better. I’ve worked with enough technicians to be able to tell when they are trying to upsell me and when they are being fair. Robert was more than fair with what they charged me for even though it was much less than what I anticipated the issue costing. We will definitely be coming back to use this company. Thank you.
Sohaib Khaliq
Sohaib Khaliq
22:12 15 Jan 25
Drew came to my home to diagnose and replace a mixing valve for my master bath shower. He was very professional and personable even offered some free advice on a separate issue. The service was quick, easy, and backed with a one year warranty. I also really appreciated the shoe covers Drew wore (didn’t have a chance to shovel). Highly recommend Apex.
Kira Scott
Kira Scott
17:06 04 Jan 25
Our tech Julian was honest and helpful. He gave his own experience advice and broke down all the options for us. He was quick to get everything installed and sensitive to us having kids around. I appreciated his honest hard work and he even showed my husband how to do some maintenance on our tank. We have gone with other companies in the past but will continue returning to this company. I highly recommend them and was thankful to have hot water again so quickly in this cold weather.
Nicole Driver
Nicole Driver
13:13 03 Jan 25
Charles (Dusty) and team were detailed, reasonable, great customer service, straight to the point. Fixed my water heater the day after New Years. My furnace was busted as well- he was able to coordinate that the same day with a furnace colleague. He even came back to work on it late (after 7p) to finish up the work due to the furnace folks working and not having enough space in my basement. Total godsend for sure! 10/10 recommendation 💯
Mark Lantz
Mark Lantz
21:38 27 Dec 24
Apex took care of me the same day, and Nick did a fantastic job. He also was very efficient, and took pride in his work. He was courteous also. This was my first experience with Apex, and it was great. I don't recommend many companies, but I would recommend them all day long!
Ryan Bakita
Ryan Bakita
15:02 21 Dec 24
We were very relieved and grateful that Apex could come out the next day, a Saturday, when booking late the evening prior. Eric T. was quick to understand the issue and diagnose the problem. He gave us our short-term solution and offered long-term recommendations. His explanation was thorough and used visuals he captured of the interior of our unit while discussing his reasoning. Thank you, Apex, for your quick and reliable service
Sheri Eveland
Sheri Eveland
13:11 11 Dec 24
Had a visit from Apex Pros. My service agent was Cody Cooper. He was an absolute joy to work with. Big smile when I opened the door. He asked questions on what needed done and was super knowledgeable he gave us a quote and we accepted and he got right to work. He found a couple other electrical things we should look at doing and worked up an estimate for those items. Explained everything to my husband and I and answered all our questions. Hands down one of the best experiences. Will definitely be calling again when we need help. Cody is just amazing and needs all the recognition for his attention to detail and friendliness. Just a pleasant experience.
Festus oziegbe
Festus oziegbe
22:41 06 Dec 24
Ruben did a great job installing new electrical in my basement today. He was nice and friendly but most importantly very detail oriented and didn’t skip steps in getting the job done. He has changed my mind about hiring out work and I’ll call apex again anytime I need electrical work done. Lastly it was great hearing “ I can get this done today if you’d like” I was actually still getting quotes but it felt right to go with him instead of wait!
Richard Ward
Richard Ward
22:31 03 Dec 24
We recently had an outlet that needed rewired due to a frayed wire that was causing a fire hazarded. Chris came out to look into the problem and was able to diagnose quickly what was going on. While he was out he also noticed some other issues that needed to be addressed. We ended up having additional work done, including having a new circuit breaker panel and new ground wire installed. Chris presented me with the work that needed to be done, and explained what should be done now and what could wait. There was no pressure to have it all completed but we did opt to have it all done.Our technician Nick was very proficient and professional. He was able to quickly get the outlet issue addressed and get power restored to our basement the next day. He came back the following week to install the new panel and did a great job. He was very knowledgeable and explained everything he was doing while I watched.I had a great experience using APEX and would definitely recommend them. Obviously, any time you have electric work completed you are going to spend some money, but I feel that I was charged a fair price for all the work that was completed.
Rianne Pitts
Rianne Pitts
22:58 26 Nov 24
William and his tech came to my salon to repair our furnace the week of thanksgiving within 1 hour of me calling! I appreciate the time they took to come out and inspect, take pictures, thoroughly explain the issue and process they would use to fix it! These guys worked 14 hours on one of the busiest weeks of the year, and still allowed us to maintain our normal work routine and respected our clients and staff while working on our repairs. I must also add that our facility was built in 1890s and the furnace was not in the most ideal location. Their willingness to work so hard and the effort they put into the work they did is so hard to find! Highly recommend!! They were professional, efficient, convenient and friendly!
Jen Moore
Jen Moore
15:19 23 Nov 24
Apex pros came out on a Saturday to look at my hot water heater that was not working any longer. Gave me an estimate on different options. It was definitely a no pressure service call. Julian did a great job explaining the new tank, the install process, the service plan, and worked with me for an installation date that fit my schedule. He even tolerated my dog very well! He installed it a few days later and it went perfectly.
Kevin Hicks
Kevin Hicks
17:29 07 Nov 24
Apex provided one of the most professional experiences I’ve ever had. They were able to schedule an appointment same week, provided text reminders and updates as well as a picture/profile of the Electrician, Ryan Casey, who they’d be sending.Ryan was extremely polite and professional and even gave us some pointers on projects and things to update later.Overall great experience.
Rebecca Huitger
Rebecca Huitger
21:17 05 Nov 24
Blake came out three hours earlier than they said he’d be able to and he was very honest and went through several options for taking care of the water problem that I was having. After five days without water, he got my water running and helped me to get back into, living the good life! I would recommend him to anyone who had a plumbing need!
Sophia MarieDee
Sophia MarieDee
16:45 05 Nov 24
We had a great experience with not only the company but the service pro they sent out Shawn. I called around dinner time on a Monday night they had him out Tuesday morning. He assessed the issue quoted us the price and had our kitchen sink clog fixed quickly and efficiently. He cleaned afterward and left the place spotless. Great guy and great experience.
Viola Calderon
Viola Calderon
12:13 03 Nov 24
Joshua from Apex was fantastic! Despite a scheduling mix-up (totally my fault), he made it out within 24 hours and did an amazing job replacing part of our plumbing. Super professional, answered all my questions, and left everything working perfectly. Plus, the price was really reasonable. Great guy and top-notch service—I’d recommend Joshua and Apex to anyone!
Tim Sack
Tim Sack
15:00 31 Oct 24
Second time we have worked with Apex and each time I've been very impressed with their service and knowledge. They strive to make their clients happy.Our tech Eric gave us a lot of insight into our dishwasher problem and did what he could to clean out our drain line even while informing us that it may not fully fix the problem. He was very courteous, respectful, and apologetic that he couldn't fix the problem outright. Will be using their service again in the future.
Kristin Hlavin
Kristin Hlavin
19:30 29 Oct 24
I had an unexpected electrical issue pop up Sunday evening that had me going into Monday with no power at my home. I contacted APEX early and they were quick to schedule me a same day appointment. Cody and Reuben assessed the issue, worked to get me the best deal, and completed the work same day. They replaced my entire outside electrical box and restored power by end of day. They were professional, respectful, and kind to my dog who wanted nothing more than their attention.Couldn’t be happier with the work completed. Thank you Cody & Reuben!!
Cathy Triacheff
Cathy Triacheff
19:17 29 Oct 24
This was our first call to Apex Pros and it was answered in a timely manner. The lady I spoke to seemed genuinely interested in my words.Our plumber was Justin Thompson. An outstanding young man. Personable, knowledgeable and took the time to explain our situation and the steps he would take to rectify the problem. He was efficient with his time. We would highly recommend.
Kristy Scott
Kristy Scott
13:12 26 Oct 24
I recently hired Justin Corne to install a battery backup sump pump, and I couldn't be happier with the service! From start to finish, Justin was professional, knowledgeable, and incredibly attentive to detail. He took the time to explain the installation process and answered all my questions, making me feel confident in my decision. The installation was seamless, and he left the work area clean and tidy. I highly recommend Justin for any plumbing needs—his expertise and customer service truly deserve five stars!
Lisa Bryant
Lisa Bryant
22:41 22 Oct 24
My tech, Cody, was exceptional! He gave a quick & reasonable estimate after a full assessment of my hot water tank. It was $200 less than a competitor & guaranteed same day service. He also diagnosed a bathroom sink leak I didn't know I had once he turned the water back on after the tank fix. Originally, I was slated for an afternoon service call, but I'm happy there was a little "mix up" & I got the earlier window. Giving you a GREAT REPORT for service!! Thanks, Cody (and APEX)! 👍👍
Charles Horn
Charles Horn
15:30 19 Oct 24
We had new kitchen countertops and sink so Julian game the day before the installation to disconnect all plumbing under the old sink.The game back the day after installation and reconnected all plumbing and appliancesGreat service and very professional.We also have their Bear Care for plumbing and HVAC
Stephanie Rinehart
Stephanie Rinehart
16:15 10 Oct 24
As a new customer I am beyond impressed with the service I received. Justin Christian was so knowledgeable, professional and thorough. Same day diagnosis and repair got my sump pump up and working again and I couldn’t be more pleased. Justin was friendly and efficient and made this repair a breeze. Looking forward to working with Apex in the future!
Meghan Sipsma
Meghan Sipsma
17:31 09 Oct 24
Apex was AMAZING through and through! Joshua was my technician and he was respectful, extremely helpful, honest, and patient. He was fine with me having 3 dogs who bark and even hooked me up with an electrician after hearing about a totally unrelated problem. When scheduling, the woman I talked to on the phone was so friendly and helpful as well. I will recommend this company to anyone looking for a reliable plumbing company with superb customer service.
Brad Caldwell
Brad Caldwell
18:36 07 Oct 24
WOW!! Amazing service, super friendly and informative. Justin was professional and plumbing was finished on time and cleaned up.Chris, Caleb and Nick were fantastic from sale, install, and following up with any issues on electric and home generator install. We also really appreciated the extra help we got from them and company as a veteran family and the respect and kindness was much appreciated! They all were like having friends over.I couldn't recommend Apex and their team enough!! Everyone should feel secure in Apex and their great employees work! Thanks again..
Lee Williams
Lee Williams
15:16 07 Oct 24
Justin arrived ahead of schedule. Very professional in his appearance and work ethic. Very knowledgeable and explained everything in detail. My choices were to repair the problem or replace the toilet for a hundred dollars more. I now have a new toilet under warranty. Works for me.In addition; different day, Justin and his assistant replace the second upstairs toilet due to old worn out parts and it was best to replace than repair.Jason and his crew replaced my furnace and A/C unit due to a crack in the heat exchanger in the old furnace. Both units were installed 13 years ago and I felt it was best to replace them at the same time. I enjoyed observing professionals, enjoying their work. Shout out to the owner; your employees think very highly of you; especially after the merger.