Frequently Asked Questions

When looking for the right residential plumbing company, it’s essential to know what services they provide and what you can expect before hiring them. Here are some of the most frequently asked questions we get.

Do You Charge for Estimates?
No. We offer free, no-obligation estimates without any gimmicks.
I have an emergency! Can you come now?
We offer same-day service. If you have an emergency, we’ll prioritize your call.
Do you offer a guarantee?
Yes! We offer a 5-star guarantee. If you’re not satisfied, we’ll do whatever it takes to make sure you are.
Common Plumbing Issues to Troubleshoot Before Calling
Plumbing problems never arise when it’s convenient and they usually disrupt your day. If the problem is in the kitchen or bathroom, it’s likely one that requires fixing immediately. However, before you make that call to your local plumbing company, try some of these tips first.
  • Boil Water: You can flush out many minor clogs with boiling water. Remove the standing water in your sink or toilet, then boil water and pour it down the drain and wait.
  • Use a Plunger: Remember that plungers work on all drains, not just toilets. Fill the sink or toilet up to ¼ full and then put the plunger over the drain and work it for a few minutes to see if it dislodges the clog.
  • Baking Soda & White Vinegar: Another home remedy for fixing clogs is to use baking soda and white vinegar. After you remove the water from the sink or toilet, put baking soda and white vinegar down the drain. Wait about 15 minutes to see if the clog has been removed.
If you’ve tried everything but still have a clogged drain, call Apex Plumbing, Heating, and Air Pros for thorough, effective drain cleaning.
How to Choose the Right Sized Water Heater
Whether you’re putting a water heater in a new home or upgrading a broken one, you want to be sure you get the right size for your family’s needs; otherwise, you will end up getting frustrated. Here are a few tips for choosing the right water heater for your needs. If you’re using a typical tank-style water heater, you can estimate how big a tank you need by the number of people in your house. For example, if you have 1 to 2 people, look for a water heater capacity between 23 and 36 gallons. If you have 2 to 4 people, choose one between 36 and 46 gallons. For 3 to 5 people, choose a tank that holds 46 - 56 gallons, and for five or more people, look for a tank that’s over 56 gallons. If you’re still not sure which size is right for you, call us and let us help find the perfect system for you. Read our online reviews to find out what others are saying about our work.
How to Prevent Septic Tank Problems
Your septic system should run for years without issue; however, only if you are careful and follow these simple tips.
  • Don’t use antibacterial soap and cleaners because the additives in these products will kill the necessary bacteria in your septic tank. If the bacteria in your septic tank dies, it loses the ability to break down organic waste and you end up with a mess on your hands.
  • Don’t use chemicals or additives in your septic tank because, like the soaps, these products can kill the necessary bacteria in your tank.
  • Consider short showers instead of baths. When you take a bath, you introduce a large influx of wastewater into the system at once when you drain the tub, which can displace waste being broken down by the bacteria. Taking shorter showers solves this problem.
  • Make sure you have your septic tank regularly pumped out. Depending on your usage, you should plan to do this every three or four years.
  • Avoid using garbage disposals because the waste they introduce into the system lacks the required bacteria to break it down. If the waste isn’t broken down, it could lead to clogging.

Before you call another plumbing company, give Apex Plumbing, Heating, and Air Pros a shot. In Central Ohio, call 614-418-6344!